Privacy & Terms of Use Statement

Thank you for visiting this site and reviewing our privacy and terms of use statement. We are strongly committed to maintaining the privacy of your personal information and the security of our computer systems. With respect to the collection, use and disclosure of personal information, we make every effort to ensure compliance with applicable Federal law, including, but not limited to, the Privacy Act of 1974, the Paperwork Reduction Act of 1995, and the Freedom of Information Act.

We do not collect or store any personally-identifiable information when you visit our site. The information we receive, depends upon what you provide when visiting our site, however all information provided and generated will be lost after either closing your browser or 30 minutes of inactivity.

If you visit our site to read or download information, we collect and store the following information:

  • The name of the domain from which you access the Internet (for example, if you are connecting from a personal computer account).
  • The date and time you access our site.
  • The Internet address of the website from which you linked directly to our site.
  • Commonly researched benefits, keywords searched and questionnaire responses.

The above information is used by software programs on our website to create summary statistics. We can then determine the number of visitors to the different sections of our site. We can also identify what information is of most and least interest, helping us make our site more useful to visitors.

Should you wish to file a request under the Freedom of Information Act (FOIA), instructions are provided at

Finally, the Privacy Act of 1974, as amended (5 U.S.C. 552a), requires us to notify you that the Privacy Act protects the information you are providing to us. The Privacy Act also requires we notify you that, in rare instances, we may have to disclose this registration information in accordance with published routine uses of these records, which can be found at:

If you link to other sites:

Our website has many links to other sites. When you link to any of these sites, you are no longer on our site and are subject to the privacy policy of the new site.

Social Media and Third-Party Sites

In addition to the Native One Stop official website, we use social media and third party sites to provide Native One Stop content in a different format that may be useful or interesting to you. When we use these sites, the information we provide is consistent with the intended purpose of the Native One Stop website. No Personally Identifiable Information (PII) may be requested from or collected by Native One Stop on social media sites. The privacy protection provided on social media and third party sites that are not a part of the Native One Stop website may not be the same as the privacy protection given by Native One Stop and described here.

Cookie Use Notice

On a limited number of our Web pages, we employ "cookies" to provide better service to our customers. We do not use cookies to collect any personal, identifying information from users or to track user activities beyond our website. We do not maintain copies of cookies on our website after you leave our website.

Cookies are small pieces of temporary data that are exchanged between a website and a user's computer which enable a "session," or "dialog," to be established between the two machines. With the session established, we are able to tailor responses (i.e., identify and provide you with the information you want) and help you traverse our Web pages in the most efficient and effective manner possible. The session ends when we do not receive further requests from your computer or you simply exit your browser.

We limit our use of cookies to "session cookies;" types of cookies that are temporarily stored in your computer's memory. Session cookies are normally deleted from your computer when you log off the computer or you exit the browser. Native One Stop does not issue "persistent cookies," which are cookies that could be stored permanently on your workstation and reused each time you visit the Native One Stop website. Some social media and third party sites that display information from Native One Stop may use persistent cookie technology. Most Internet browsers automatically accept persistent cookies. Although using persistent cookies may create a better experience for you, these sites should also work without them. If you don't want to accept cookies, you can edit your browser's options to stop accepting persistent cookies or to prompt you before accepting a cookie from the websites you visit.

For security purposes and to ensure that this service remains available to all users, our website also employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.


We maintain this site to enhance public access to government benefits information. This is a service that is continually under development. While we try to keep the information timely and accurate, we make no guarantees of this. We will make an effort to correct errors brought to our attention.

The documents on this site contain hypertext pointers to information created and maintained by other public and private organizations. Please be aware that we do not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information. Further, the inclusion of pointers to particular items in hypertext is not intended to reflect their importance, nor is it intended to endorse any views expressed or products or services offered by the author of the reference or the organization operating the server on which the reference is maintained.

Section 508

Section 508 requires all Federal agencies, to make electronic and information technology accessible to people with disabilities. We are constantly pursuing compliance with Section 508 specifications as set forth by the Federal government. Federal websites are subject to regulations requiring self-enforcement of Section 508 compliance.

When a webpage requires that an applet, plug-in or other application be used on the client system to interpret page content, the page must provide a link to the plug-in or applet a user needs in order to view that content. Links to applets, plug-ins or other applications are listed below:

Download Adobe Reader
Download Microsoft Office Viewers


AddThis is a social bookmarking tool that allows visitors to share links from Native One Stop to social media sites. This tool gathers data like browser type, operating system and the social site you used.

We don’t use cookies with this tool, and the data we get is used internally to help us improve the site. AddThis doesn’t store any PII about you, like the login to your social media account. It doesn’t tell us who you are or allow us to get your identity.

Just be aware that clicking on AddThis will take you away from our site. When you go to another website, you’re subject to the policies of that site. See the AddThis privacy policy.

To learn more about how DOI uses AddThis, see their Social Media Policy Page.

Best Web Browsers for Native One Stop

Native One Stop recommends you use the most up-to-date web browser available for the best user experience. Some features will not function on older browsers.

Recommended Web Browsers

  • Internet Explorer 11
  • Microsoft Edge
  • Opera (latest major release and two prior releases)
  • Firefox (latest major release and two prior releases)
  • Chrome (latest major release and two prior releases)
  • Safari (latest major release and two prior releases)

Last Updated: 12/29/16